WhatPadel is a sports-focused mobile application designed to help padel players find compatible partners for training, tournaments, federated play and casual matches. Although WhatPadel is not a dating app, it includes social features such as user profiles, likes, matches, activity notifications and messaging. For this reason, we are committed to maintaining a safe environment and preventing any form of child sexual abuse and exploitation.
1Zero tolerance for CSAE and CSAM
WhatPadel has a zero-tolerance policy against child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
The following content and behavior are strictly prohibited:
- Sharing, requesting, creating, promoting or distributing CSAM.
- Sexual exploitation, grooming, coercion or abuse involving minors.
- Any sexualized content involving minors.
- Attempts to contact, manipulate or exploit minors for sexual purposes.
- Any behavior that violates child protection laws or puts a minor at risk.
Accounts involved in this type of behavior may be immediately suspended or permanently banned. Where appropriate, WhatPadel may report the incident to the relevant regional or national authorities.
2User reporting and in-app safety tools
WhatPadel provides users with in-app reporting tools to report profiles, messages, behavior or content that may violate our safety standards.
Users can report safety concerns directly from the app. Reports are reviewed and appropriate action may be taken, including content removal, account suspension, permanent banning, or escalation to the relevant authorities when required.
Users can also contact us directly at soporte@whatpadelapp.com.
3Moderation and enforcement
WhatPadel reviews reports related to abusive behavior, inappropriate content, harassment, suspected exploitation or child safety concerns.
Depending on the severity of the issue, enforcement actions may include:
- Warning the user.
- Removing inappropriate content.
- Restricting account functionality.
- Temporarily suspending the account.
- Permanently banning the account.
- Reporting suspected CSAM or CSAE to the appropriate authorities when legally required.
4Compliance with child safety laws
WhatPadel is committed to complying with applicable child safety and child protection laws in the countries where the app is available.
If we become aware of suspected child sexual abuse material or child sexual exploitation, we will take appropriate steps in accordance with applicable laws, including reporting to relevant authorities where required.
5Child safety point of contact
For child safety, CSAE or CSAM-related concerns, please contact:
This contact is designated to receive and handle child safety-related concerns, coordinate internal review and enforcement actions, and respond to relevant legal or platform compliance requests.
6Continuous improvement
WhatPadel will continue to improve its safety measures, reporting tools and moderation practices as the platform grows. Our goal is to provide a safe, respectful and sports-focused environment for padel players.